Legal

Privacy Policy

Effective date: September 3, 2026

This policy explains what data DixonDesk collects, where it goes, and why — written to describe what the software actually does, not a generic template. If anything here doesn’t match your actual experience of the app, that’s a bug in this document, not the software, and worth telling us about.

The short version: DixonDesk is built to keep your data on your own machine. There is no DixonDesk server that your purchases, sales, or business records ever pass through. The only things that leave your computer are the minimum needed to verify your license and check for software updates.

1. What DixonDesk stores, and where

Your business data. Every purchase, sale, inventory record, cost, and refund you track lives in a single database file on your own computer (ledger.db, normally under your Windows user profile). This file is created, read, and written entirely by the copy of DixonDesk running on your machine. We do not operate a server that this data is sent to, and we cannot see it, back it up on your behalf, or recover it if you delete it — the same as any other file on your computer. Backups you configure inside DixonDesk are also just copies of this same file, saved to a folder you choose on your own machine or network.

Marketplace and mailbox credentials. To sync your sales and purchases, DixonDesk stores the credentials you provide for your email account(s) and marketplace seller account(s) (eBay, Amazon, Walmart, Wix). These are encrypted before being written to the local database — on Windows, using Windows’ own Data Protection API, tied to your specific Windows sign-in, so the stored, encrypted value is meaningless if copied to a different computer or a different Windows account on the same one. DixonDesk uses these credentials only to connect, directly from your own machine, to your own email provider and your own marketplace accounts. That connection happens directly between your computer and theirs — we never see or receive your email content, your marketplace login, or the data synced through it.

License information. When you activate a license, DixonDesk generates a random device identifier (not tied to any hardware serial number or other identifying information about your computer) and sends it, along with the license key you enter, to Keyforge (keyforge.dev), the third-party service we use to verify subscriptions. Keyforge issues a signed token back, which DixonDesk stores locally and uses to confirm your subscription is active. We don’t see anything about this exchange beyond what’s necessary for Keyforge to tell us your license is valid — see Keyforge’s own privacy policy for how they handle this data.

Payment and billing information. All checkout and billing is handled entirely by Lemon Squeezy, our payment processor and merchant of record. When you subscribe, you’re entering payment details directly with Lemon Squeezy, not with us — we never receive, see, or store your card number or other payment details. See Lemon Squeezy’s own privacy policy for how they handle checkout data.

Update checks. DixonDesk periodically checks for new versions by requesting a small, public file that lists the current version number. This is a plain, unauthenticated request — it doesn’t include your device identifier, license information, or anything else that identifies you specifically, beyond whatever any web request inherently reveals to a server (such as your IP address, which we don’t log or retain).

2. What we don’t do

DixonDesk doesn’t include analytics, usage tracking, or telemetry of any kind. We don’t know how many purchases you’ve logged, which marketplaces you’ve connected, or how you use the app, because nothing about your usage is ever sent to us. We don’t sell data, because we don’t have any to sell. There’s no advertising in DixonDesk, and no third party pays to have information about you shared with them.

3. Third parties involved

Using DixonDesk means data flows to a small number of third parties, each for a specific, narrow purpose:

Each of these has its own privacy policy governing how they handle the data they receive, separate from this one.

4. Your control over your data

Because everything lives in a local file, you have complete, direct control over it. Deleting DixonDesk’s data folder removes your business data entirely — we have no separate copy to delete on our end, because none exists. Uninstalling the application does not automatically delete this folder, so your data isn’t lost by mistake if you ever remove and reinstall DixonDesk.

If you’d like your license deactivated or any data Keyforge or Lemon Squeezy holds about you addressed, you’ll need to reach out to them directly, since that data lives on their systems, not ours.

5. Children’s privacy

DixonDesk is business software intended for adults running a resale business. It is not directed at children, and we do not knowingly collect information from anyone under 13 (or the relevant age of digital consent in your jurisdiction).

6. Changes to this policy

If this policy changes in a way that meaningfully affects how your data is handled, we’ll update the effective date above and make a reasonable effort to let existing subscribers know. Continuing to use DixonDesk after a change means you accept the updated policy.

7. Contact

Questions about this policy, or about your data: support@dixondesk.com

DixonDesk is a product of Bobby Nguyen.